What to look for in the mail

SUSLA has processed the creation of your SUSLA Jaguar Card. The card will be sent to the mailing address you registered with SUSLA. Remember, you’ll want to activate your refund preference as soon as possible to avoid delays in receiving your refund money.

Selecting a refund preference

Upon receiving your SUSLA Jaguar Card, simply visit SUSLAJaguarCard.com to activate your refund preference. Remember, even if you are not currently anticipating a refund from SUSLA, they may have one for you in the future; so it is critical that you activate your refund preference as soon as your card arrives.

Your refund options

The SUSLA Jaguar Card means innovative choices for refund delivery and more of them! Simply select the refund option that is best for you. Your refund options include:

• Easy Refund to the OneAccount (refunds available the same day SUSLA releases them).
• ACH Transfer to other bank (refunds available 2-3 business days).

What is an Easy Refund^SM to the OneAccount?

As your fastest refund option, Easy Refund is the direct deposit of your money to a no minimum balance, no monthly fee checking account, called the OneAccount—directly linked to your SUSLA Jaguar Card. With money in your OneAccount, you can make purchases with your SUSLA Jaguar Card wherever Debit MasterCard is accepted and easily manage your finances. Simply put, there is no faster or more convenient way to receive your refunds and take advantage of great account features like:

• The ability to make deposits and easily send money.
• Online banking available 24 hours a day, 7 days a week.
• Detailed online statements and Mobile Alerts that make it easy to track balances, deposits, checks and purchases.

Avoid PIN Fees!

Using your Easy Refund Card for free is easy. Simply choose “CREDIT” instead of “DEBIT” at the checkout counter, swipe your card and then sign the receipt. Signing the receipt means you won’t be charged a PIN-Based Transaction fee for using the card. It also means your purchases are eligible for the MasterCard® Zero Liability Protection policy* (PIN-Based Transactions are not).

Money 101

Introducing a great way to get personal with your finances! Visit SUSLAJaguarCard.com and click on the Money 101 tab for articles and tips to help you with:

• Budgeting.
• Saving.
• Smart spending.
• Free OneAccount use.

OneRewards

Students, get cash back for simply using your SUSLA Jaguar Card! With OneRewards, when you use your SUSLA Jaguar Card to make purchases at participating merchants, you’ll receive cash back into your OneAccount. It’s the smart way to get more out of using your SUSLA Jaguar Card! Log in to SUSLAJaguarCard. com and click on the OneRewards tab to learn more.

Have questions? Try EasyHelp^SM

Have questions about the SUSLA Jaguar Card or OneAccount? Simply visit SUSLAJaguarCard.com/easyhelp to for the information you need 24 hours a day, 7 days a week with EasyHelp!

Parents…what you want to know

Financial Literacy

We recognize that for many students this may be their first experience with banking and one that may define money management habits for years to come. With this in mind, we’re dedicated to helping students learn fiscal responsibility they can use well beyond the college years.

Higher One provides financial literacy to students in multiple ways, including:

• Campaigns designed to educate students about responsible account usage and overall money management.
• Online demonstration videos that build knowledge and educate on topics such as refund choices, card benefits and account services.
• Money 101, a student-focused email newsletter and information repository for financial education, responsible spending and smart saving.

Zero Liability!

Thanks to the MasterCard Zero Liability Protection policy, there are never worries about a lost or stolen card. Zero Liability means that your student won’t be held responsible in the event of unauthorized use. Simply notify Higher One immediately if the card is lost, or suspicious activity is suspected.

Easily send money to your student

One of the reasons the OneAccount is so flexible is the ability for you to send money to your student electronically—where it will be directly deposited into their OneAccount. Sending money is easy and requires no special trip to your bank. Visit the “Family and Friends” section at SUSLAJaguarCard.com now to begin.

Lost/Stolen Cards

I lost my SUSLA Jaguar card; what do I do?

For security purposes, as soon as you realize that you do not have your SUSLA Jaguar Card, it is essential that you login to Higher One online at www.suslajaguarcard.com. By reporting the card lost, we will be able to cancel the lost card to help prevent any abuse. A new SUSLA Jaguar Card will also be shipped to you within 7-10 business days. A $25 fee will be applied to your student account for the replacement card (Whether it be lost or stolen). However, if you have not activated your card please contact Southern University Business Office at (318) 670-6305 for assistance.